Tuesday, 1 July 2014

Mobile Lifecycle Management – The Complete Enterprise Mobility Process



Today’s business environment is filled with large numbers of smart mobile devices that are now being used as a part of everyday enterprise business life. Today’s world with mobile devices is growing more complex with different mobile software’s coming into the market making it more competitive and tough. These new mobile devices also have brought security complexity issues along with them and with different mobile operating systems; the challenge for IT development becomes more complex every day too. This cycle also represents the opportunity to support various organizational needs for active mobility. There have been many other terms associated with it which include BYOD (Bring Your Own Device), MDM, MAM and WEM but these terms have increased complexity for companies facing in managing mobility and channel partners having providing solutions to these issues. This lifecycle has therefore brought a different approach to facilitate cost management, support and security issues related to mobile employees. 

When employees spend less time behind their desks, their productivity gradually increases especially when they have to build critical applications. But to create this, enterprises have to build mobile apps and continually test, monitor their usability and performance. Many IT companies thus add values to business with their clients by creating customized mobile application lifecycle management systems. 

Various mobile lifecycle management projects offer the following services:

·         Provisioning:
Different provisions are made for secure registrations, configurations, application deployments and securing the contents provided by the application.

·         Device Security:
A secure platform is hereby created to monitor and enforce various security policies, device configurations and group profiles.

·         Managing and Monitoring:
Configurations and profiles are updated on demand and alerts are automated too to notify of any complaints are to be registered when devices are reconfigured.

·         Usage cum Access Tracking:
Interactive dashboards and reports from our mobile devices enable tracking of real time devices, users and the applications used.

·         Moderate the Operational Risks:
With various business processes, complete lifecycle management, proactive monitoring and dedicated resources ensure operational visibilities and deal with issues which can be predicted.

·         Creating strategies:
Strategies should be planned on the right combination of people, processes, tools and infrastructure for device centered information.

What this Lifecycle can do for us?
Some of the key activities of various comprehensive management plans may include

·         Baseline for mobile device operations
A baseline can be created to handle mobile operations as well as their performances which may spot potential savings and process all improvements needed.

·         Define all user profiles and cases
Defining these processes help in identifying right device configurations, management processes and service levels to meet all business requirements. Catalogues are built to allow all authorized users to request specific requirements for their mobile devices and manage costs along with user productivity.

·         End-to-end management
Management of all the information is necessary to keep the business applications available on the mobile devices to avoid unfortunate circumstances. With this we get enhanced with troubleshooting, integration of help desk support, software upgrades, security and wide range of performance data. Fully configured devices ensure that the users get their devices completely set up and ready to work based on various roles and policies that we define. 

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